Your Best Choice for Furnace, Boiler, and AC Repair in Arlington, VA (5)

In the 20+ years I have had Frosty's always received excellent service.

Frosty's has been taking care of my heating & air conditioning for years. Professional and knowledgeable, Joe Murray and the team at Frosty's are excellent!

Pat was very professional and provided recommendations to improve the efficiency of my HVAC system.

WonderService

Todd provided outstanding service, explained our home system and made recommendations on how to proactively replace part of our system that was reaching the end of its service life. He gave us a range of options and we were able to schedule installation right away.

HVAC problems are never fun, but the folks at Frosty's make dealing with them as painless as possible. Staff from the office and all of the technicians I have met were exceedingly polite, pleasant, and efficient. I first dealt with Frosty's as a renter and when my new place needed a system I didn't hesitate to give them a call. Definitely recommend!

Very much appreciated Patrick's forthright honest advice in replacing a heat pump for my tenant (in the middle of summer). He very nicely laid out the full range of my options. Very professional.

The two technicians, Pat and Pat who came out to help us with our 2 zone system were professional, knowledgeable, and took the time to answer each question I had. I will gladly be relying on them in the future

We’ve been with Frosty’s for 20 years. No complaints and always happy with the service. Pat Murray is great - I even ask for him now. Thanks Frosty’s!

As always, Pat gave great service!

Blower motor stopped functioning in the upstairs air handling unit. Thought it was frozen so let it thaw for a day. Turned it back on but still nothing. Called Frosty's and Pat came out to look at the system. Blower motor was shot. System overall was 11 years old, so we opted for replacing the entire system. This is the fourth time we've worked with Frosty's: 2x A/C, water heater, and furnace. Always good, timely service and reasonable prices when we've shopped around for comparisons. We'll stick with Frosty's in the future.

Pat walked me step by step of everything he did and what issues my AC was having. From the electric issue of the heat pack to the capacitor of the outside unit. He was very knowledgeable and very nice. Would work with them again

These guys were great! Came at the expected time, worked diligently and quietly to remove old system and replace with a new one, left everything clean, and were courteous throughout.

Professional, polite, and informative. Technician ensured the heating/cooling system was operating properly, changed filter, and offered recommendation for setting cooling system to maximize efficiency. Followed all COVID-19 safety protocols. Thank you Frosty’s for continually providing excellent service!

Very pleasant and professional just as we have come to expect from Frosty’s. Our technician was on time and observed all COVID precautions.

I had a leaking pipe. I called on Thursday afternoon before the Memorial Day weekend and they sent Pat here early Friday morning. Not only did he immediately fix the issue but he was also very courteous and friendly!

Tech was efficient. Assessed the problem and came up with a good solution.

I've been a Frosty's customer for over 20 years, and my experience yesterday again confirmed why I rate them so highly. Their technician (Todd) was professional and knowledgeable, arrived on schedule, and thoroughly checked things out. He clearly explained the 3 options for dealing with my a/c's difficulties and provided fair estimates for the work. That made it easy to decide which option to pick and to get it scheduled. Thanks, Frosty's!

Very favorable

Pat is fantastic - good work on the HVAC, gives great advice, and is just a pleasant person to interact with. Five stars all around.

I have been a Frosty's customer for 20 years and they never fail! Last year during winter check up they reminded me my system was old and operating on freon which they could not replace anymore if there was ever a problem. Given age of system, I decided to replace it before it crashed...which would likely be in a heat or freeze wave given Murphy's law. I did my research and they answered all of my questions patiently, guiding me to a very efficient, appropriately sized unit at a comfortable price point. They did the install in February...a few weeks before the pandemic shut down. I can't tell you how grateful I have been for a new heating- AC system during this pandemic. One less major issue to worry about. And even though working at home full time with the system always on (we typically turn it way back when we are at work), the heating/AC bills did not go up...they actually went down given the unit's efficiency. Huge thanks to the Frosty's team for their guidance, reminders about the age of my system, and perfect install.

I very much appreciate the technician’s promptness, skill, and patience in explaining to me what he was doing

Pat did an AC check as part of my service contract. He is always thorough, friendly, and happy to answer my questions and explain things.

Todd was polite, knowledgeable and willing to go the extra mile.

Wonderful service, as usual. Technician arrived during the appointed time.

Prompt and professional

Phil was great! He arrived on time, wearing his PPE with all of his equipment in hand. He serviced my unit quickly and left the area as neat as he found it. When he was finished, he explained what he did and when to schedule my appt in the Fall. Very easy process - also love the email/text notification for appt reminders and notice before arrival.

Todd Krems did an excellent job with our Spring HVAC service. He was thorough and took time to explain the condition of our 12 year old heat pump. He provided multiple options for the coming years and explained each in detail. He did not recommend the one that made Frosty’s the most money and earned our trust. We will ask for Todd for future service to our heat pump.

Installation of a new furnace system and water heater took less time than expected.

Philip was wonderful. He was efficient and effective in his work and thoroughly explained what he did and why he did it. Top marks for his work and service.

Excellent

The tech provided great service

Pat was great! Helpful and informative!